Our Landscape and Garden Centre Terms of Service

Please find below our terms of service

  1. EXCHANGE ONLY, STORE CREDIT ONLY AND VALID ONLY UNTIL OCTOBER 31, 2022.

  2. FINAL SALE ON SOD, ANNUALS AND PERENNIALS, GRASS SEED AND THE OVERSTOCK/USED BRICK NOTE: RESTOCKING CHARGES APPLY TO ALL SALES (SEE #7)

  3. DELIVERY FEES WILL NOT BE REFUNDED ON ANY DELIVERED PRODUCT WHETHER THE PRODUCT IS DROPPED OR NOT. A RETURN SURCHARGE WILL APPLY.

  4. Prices are subject to change without notice.

  5. All sales/orders are subject to H.S.T. and/or other applicable taxes.

  6. We are not responsible for any errors in calculations for material from measurements provided by the Purchaser.

  7. Re-stocking charges:  All goods must be accompanied by the Bill of Sale and are subject to freight/delivery charges and a 20% of their value re-stocking charge.  Returns must be made within 1 (one) month of the purchase date.  The material must be in its original condition or packaging. We will not accept open bags of aggregates/soils or used bricks of any kind.  

  8. Items delivered on a skid/crate will be subject to a skid deposit.  This deposit will be refunded when the skid/crate is returned to our yard by the Purchaser, in original condition, before October 31, 2022 with the Bill of Sale.  Inquire with Seller for options for skid/crate to be picked up.

  9. C.O.D. may be arranged, Cash and Credit Card payments are available onsite.  EXCHANGE /CREDIT ONLY ON RETURNS. On account is not available at this time.

  10. No guarantee of colour shade is made or implied.  It is recommended that you work from two or more bundles at a time in order to decrease colour variances.

  11. It is the responsibility of the Purchaser to inspect all materials before installation to ensure the correct colour and type was delivered.

  12.  All deliveries will be left at the curb line or bottom of driveway.  Any delivery made past the curb line is the complete responsibility of the Purchaser and at the risk of the Purchaser.  Any load that has to be re-delivered will be subject to an additional fee. The Delivery Driver has the final say on where he/she is able to place material being delivered.  Excessive delays incurred on a delivery will be billed to the Purchaser at a rate of $100.00 / hour.

  13. Damaged or defective products must be reported within 24 hours of shipment or immediately on pickup/delivery.  They will be credited or replaced at the discretion of O'Flaherty's Landscaping as circumstances permit.  Defective products must be inspected by us or brought to us before any credit is approved.  Removal and replacement costs are the sole responsibility of the Purchaser.  Our liability is limited to replacement products.  Pavers discoloured by staining from sanding, sealing, abrading, deicing, or other natural or unnatural causes as well as efflorescence, or any of this or other issues arising from installation not following ICPI guidelines are not considered defects in manufacture.

  14. Efflorescence is a crystalline deposit, usually white, which may develop on the surface of any masonry or concrete products.  This is a normal occurrence and in no way does efflorescence affect the structural integrity, or the strength of the product.  Efflorescence will usually wear off in the course of time as the materials are exposed to the elements.  No responsibility can be accepted by O'Flaherty's Landscaping for efflorescence.

  15. No guarantee is given on exact colour or surface texture due to variations in colour pigment, effects of humidity and temperature, sizes and colour of available aggregate, and effects of efflorescence which are all beyond our control.

  16. Double or triple stacking of product bundles is normal practice, unless otherwise indicated and possible.

  17. O'Flaherty's Landscaping is not responsible for delays due to delivery times, production times, or any other factors beyond our control, and any other costs associated with said delays to the Purchaser or Contractor.

  18. O'Flaherty's Landscaping is not responsible for the integrity of any product after it has left the retail space. How products are used/installed is the sole responsibility of the purchaser and/or their contractor.

 

RETURN PROCEDURE

  1. Returns must be made within 1 (one) month of the invoice date.  

  2. Material must be in its original condition or packaging. No open bags, previously planted materials or installed products are accepted.   

  3. No returns on stone that has been installed, cut, glued, chipped, scratched, discoloured or is not clean.

  4. No returns on non-stock, special order or final sale items.

  5. Returns that are accepted are subject to a 20% restocking fee.

  6. EXCHANGE ONLY, STORE CREDIT ONLY AND VALID ONLY UNTIL OCTOBER 31, 2022.

  7. FINAL SALE ON SOD, ANNUALS AND PERENNIALS, GRASS SEED AND THE OVERSTOCK/USED BRICK NOTE: RESTOCKING CHARGES APPLY TO ALL SALES (SEE #7)

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